Hello, I'm

Andrea
Ramírez

International Logistics Specialist

Trilingual professional with expertise in international logistics, business administration & multicultural team leadership

Barranquilla, Colombia

View My Work Get In Touch

🇨🇴 ES🇬🇧 EN🇩🇪 DE🇧🇷 PT🇫🇷 FR

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Who I Am

About Me

Specialist in International Logistics Management with degrees in Foreign Trade Operations, International Logistics, and International Business Administration.

With experience in customer service and communication skills in English and German, I excel in adapting to diverse cultures and environments, effectively contributing to multicultural teams.

My commitment to responsibility and adaptability are fundamental pillars in my professional and personal life. I aspire to integrate, learn, and grow alongside the company I work for.

Barranquilla, Colombia

ramirez.fuentes@outlook.com

Phone

+57 (310) 522-4215

Languages Spoken

ES · EN · DE · PT · FR

Companies

Languages

10+

Years Experience

Degrees

Career Path

Work Experience

Logistics Account Lead

Lean Staffing Solution

Mar 2023 – Present | Jan 2021 – Oct 2021

Team leader. Billing support, appointment scheduling, data entry and load tracking. Database updates, transport negotiation, and continuous process improvement.

Trilingual Agent

Teleperformance Colombia SAS

Sept 2020 – Dec 2022

Sales representative and customer service rep for Trust & Safety department in German, English, and Spanish.

Bilingual Agent

Quantica BPO

Feb 2019 – Sept 2020

Senior customer experience representative in a telecommunications company.

Project Supervisor

BF Consultoría SAS

Sept 2017 – Dec 2018

Direct client contact and supervision of design and development of smart house projects.

Center Administrator

ASTUR GmbH, Germany

Jul 2013 – Aug 2016

Responsible for all administrative and organizational duties. Active communication with providers and partners, student supervision, and center account management.

Academic Background

Education

Institución Universitaria de Barranquilla

Barranquilla, Colombia 2017 – 2024

▹Specialization in International Logistics Management
▹Bachelor's in International Business Administration
▹Professional Technology in International Logistics Management
▹Professional Technician in Foreign Trade Operations

Leuphana University

Lüneburg, Germany 2017

▹BA in Business Administration & Entrepreneurship (minor: Social Media & Marketing)

Comenius Kolleg

Mettingen, Germany 2010

▹German High School Diploma – Allgemein Hochschulreife W-Kurs (Economics focus)

German School

Barranquilla, Colombia 2008

▹Colombian High School Diploma
▹International Baccalaureate Certificate

What I Bring

Skills & Competencies

🌐 Languages

SpanishNative

EnglishAdvanced

GermanAdvanced

PortugueseIntermediate

FrenchIntermediate

⚡ Professional Skills

Leadership & Team Management

Conflict Resolution

Creative Problem Solving

Attention to Detail

Cultural Competence

International Business Knowledge

Data Entry & Analysis

Customer Service Excellence

Driver's License (Category B2)

Computer Proficiency

Let's Connect

Get In Touch

I'm open to new opportunities and international collaborations. Let's connect!